Frequently Asked Questions            

How do I get there?

Ground Transportation from Orlando International Airport to the Caribe Royale is available via taxicab (approximately $50.00 USD) or through Mears Transportation. You will receive a discount Mears coupon with your final confirmation letter. Tickets may be purchased at the Mears Transportation desk, located on the 2nd level in Terminal A directly across from American Baggage Claim #5, or in Terminal B across from Delta Baggage Claim #24 or United Baggage Claim #29 at the Orlando International Airport. Reservations may be made online at www.mearstransportation.com or by calling 407.423.5566.

Where do I stay?

Each NAVC Institute attendee will be booked into a one-bedroom suite at the Caribe Royale All-Suite Hotel and Convention Center, located at 8101 World Center Drive in Orlando. These suites have a separate living room, a bathroom, two televisions, a mini-refrigerator and a microwave. If you have a preference, please indicate your choice of a King bed or two Queen-size beds on the Lodging Form of your registration package.

Attendees of all courses will check in on Sunday, May 20 and check out on Friday, May 25. If you wish to arrive earlier or stay later than these dates, you will be responsible for hotel charges. Please provide your billing information on the Lodging Form.

What do I bring?

Orlando weather in May is warm and humid. While outside temperatures are usually in the mid to high 80s, convention center rooms are kept quite cold. Sweaters or jackets in the meeting rooms may be needed. Scrubs and comfortable closed-toe shoes are suitable for laboratory sessions. You will be notified if special attire is recommended for your particular course.

What do I eat?

The NAVC Institute registration fee includes meals for the entire program. Please note there is no evening meal planned for Wednesday. All meals are served in the Grand Sierra D Ballroom and are for badged attendees only. If you wish to have your family or guests join you for any meal, you may purchase meal vouchers at the NAVC Institute Registration Desk.

The Caribe Royale makes every effort to ensure that vegetarian choices are available at every meal. Please note any special food restrictions or allergies on the Lodging Form under "Special Requests".

What should I do to prepare?

Please refer to the course descriptions for textbook/supplementary material recommendations. You will receive a self-assessment exam after registering. This optional exam is simply a tool you can use to determine your knowledge base prior to attending the course.

When should I arrive and depart?

Check-in at the Caribe Royale is 3:00 PM. The NAVC Institute Registration Desk in the Convention Center will be open from 2:00-8:00 PM on Sunday, May 20.

An informal welcome reception will be held on Sunday evening from 6:00-8:00 PM in the Grand Sierra D Ballroom at the Grand Caribe Convention Center, located adjacent to the hotel. Please join us for light hors d'oeuvres and drinks. A short introductory welcome and orientation program will be held at 7:00 PM.

All courses end at 12:30 PM on Friday, May 25. We recommend allowing a minimum of three hours between the time you are able to leave the hotel and your flight departure time.

GENERAL INFORMATION

What are the dates of the NAVC Institute?

May 20-25, 2012

What are the registration fees for the NAVC Institute?

NAVC Institute 2012 registration fees will be available in the fall.

How can I register for the NAVC Institute?

You can register by submitting a completed Registration Form by email, mail or FAX. NAVC Institute 2012 Registration will be available November 15, 2011.

Where is the NAVC Institute held?

At the Caribe Royale All-Suite Hotel and Convention Center. Lodging Form will be available November 1, 2011.

Who can attend the NAVC Institute?

Most courses are open only to veterinarians.

How many people usually attend the NAVC Institute?

Each course is limited to 32 people, so up to 256 people attend each year, not including speakers, sponsors, exhibitors, staff and lab staff.

How do I know what my PIN and Password are?

If you have attended the NAVC Conference since 1999 or the NAVC Institute since 2006, you have a PIN. Your PIN can be found on an old NAVC Conference badge or on any letter or address label received from the NAVC office. If you have never utilized the online registration system, your default password is your city, all lowercase, with no punctuation or spaces. You may reset your password by entering your email address in the box provided and following the steps, or by calling the Registration Department at 352.375.5672 Ext. 795. Please note that problems logging in to the online registration system may be due to an old, incomplete or nonexistent email address on file. You must call the Registration Department to add or change your email address. A valid email address is required for online registration.

CE INFORMATION

How many CE hours are offered?

Most NAVC Institute courses provide 34 CE credit hours; the 3-Day Practical Neurology Techniques course provides 23 CE credit hours.

Are NAVC Institute CE hours AAVSB - RACE approved?

Yes. The NAVC is an AAVSB RACE-approved CE provider (Provider #172).

How do I receive my CE Certificate?

You may request your CE certificate at the NAVC Institute Registration Desk, or download a copy after the meeting by logging on to our NAVC.com If you have trouble accessing your CE Certificate, please contact the Event Operations Department at 352.375.5672 Ext. 795.

I'm licensed in Texas. How do I receive my CE Certificate?

Due to Texas State Board CE requirements, you must obtain your certificate before you leave the NAVC Institute. Certificates for Texas-licensed veterinarians cannot be mailed or issued after the NAVC Institute.

LODGING & MEALS

Are meals included in the registration?

Yes. Meals from breakfast on Monday, May 21 through lunch on Friday, May 25 are included with your registration. A buffet dinner is not provided on Wednesday, May 23; however, hot appetizers are served during the afternoon reception.

How do I reserve my hotel room?

We will book a room on your behalf when you register. The NAVC Institute registration fee includes your five-night hotel stay at the Caribe Royale All-Suite Hotel. If you wish to stay beyond the dates provided, upgrade your room or book additional rooms, please contact the NAVC Institute office at 352.375.5672 Ext. 718 or download the Lodging Form (available November 1, 2011) and FAX to 352.375.4145.